Privacy has always been an important part of how we do business. We would like to make our policy concerning information collection and use absolutely clear. This notice explains our online information practices and the choices you can make about the way information is collected and used.
At Irvington Gas Company we respect and are committed to protecting your privacy. We do not collect personally identifiable information about you through our website unless you voluntarily provide it. However, we automatically receive and record information on our server logs from your browser, including your IP address, cookie information and the page(s) you visited. Irvington Gas Company will not sell your personally identifiable information to anyone. At any time, you may opt out of providing such personally identifiable information by simply not providing it or by discontinuing your use of the Irvington Gas Company website.
Examples of personally identifiable information that you may provide to us while using our site include:
If you want to customize some areas within our site, ask detailed questions or request information that meets your specific needs, you will need to supply some personally identifiable information. This may include identifying topics of interest, supplying your title and function for business users, providing a home/office address, or filling out account information for billing questions.
To improve our website, we collect information on the number of visits to our site, the time visitors spend on the website, the number of pages viewed and the domains from which visitors visit our website. This information is only analyzed by us in the aggregate; it is not associated with any specific individuals.
Parts of our website use cookies. A cookie is a piece of data stored on your hard drive or in your computer’s memory containing information about your visit and preferences. You may receive a cookie that compiles site usage information (number of visitors, most popular pages, etc.) and enhances your experience on our website. Many popular browsers allow you to refuse to accept cookies.
We use the information you voluntarily provide to:
In some cases, we may contact you to let you know about new products or services. If you do not wish to be contacted by us for this purpose, make your request by clicking here.
Irvington Gas Company does not sell the personally identifiable information you provide for financial gain nor does Irvington Gas Company share such information with third parties for the purpose of sending you advertisements for products or services unaffiliated with Irvington Gas Company or with its affiliates or business partners. Irvington Gas Company may, however, share personally identifiable information that you provide to us for legitimate business purposes, including without limitation the following:
Also, Irvington Gas Company reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.
By providing your mobile phone number and opting in to receive text messages from Irvington Gas, you consent to receive SMS communications related to your propane service, including:
Message frequency varies based upon your service activity and delivery schedule.
Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP to any text message. To receive assistance, reply HELP or contact us at:
Irvington Gas
Address: 401 S 1st St., Irvington, KY 40146
Phone: 270-547-2455
Website: irvingtongas.com
Consent
Customers provide consent to receive SMS messages verbally through interactions with Irvington Gas representatives during service setup, delivery requests, or customer service communications.
Information Sharing
Mobile information and SMS opt-in data will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
Information may be shared only with service providers necessary to deliver SMS communications and operate our business, subject to confidentiality obligations.
Irvington Gas Company uses the highest available industry-standard practices to protect your personally identifiable information from loss, misuse, alteration and destruction. Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the Internet. However, no security system is completely fail safe, and Irvington Gas Company cannot guarantee that the information you provide will never be obtained by unauthorized persons. The yellow lock at the bottom right-hand corner of a web page indicates that a user is on a secured site. In some areas of our website, we require a user ID and password for you to access certain information. Irvington Gas Company will not disclose such passwords to third parties; however, you are responsible for maintaining the privacy and security of your password.
If you wish to obtain a copy of the personally identifiable information that we have obtained from you through your use of this site, or you believe that we have personally identifiable information about you that is in error or you wish to delete any personally identifiable information that we have obtained from you through your use of our site, please contact us here.
